POSTAGE DELAYS - HAVE YOU CONSIDERED FIRST CLASS MAIL
Please be assured that we are getting all orders out immediately, doing all we can at our end to make sure that they get to you as soon as possible, however the postal system appears to be struggling a little - in fairness they are experiencing increased demand with fewer resources available to them. Postage is included in all our prices, and we send most items out second class to keep the prices down, however if you do need your items quickly it may be worth considering upgrading to first class postage on checkout, as we are finding that items sent out this way appear to be getting through much quicker. Either way, rest assured that your order will leave us as quickly as we can get it out, same day where we can get it into the postal system before the last collection each day.
Ideal for travelling, camping, hiking, festivals, handbags, events, offices, meetings etc.
Despatch
Here at Kettles Boiled we pride ourselves on providing a great service for our customers - just check our feedback - and we know that you want your items quick! Nearly all orders are shipped the same day that we receive them and certainly no later than the next working day. Also if you need something quick, then tell us, and we will make sure we get it to you as fast as we can! Our record - although we cant guarantee this for everyone sorry - is just 7 minutes from order to handing over the parcel! Dont forget you can also select click and collect at your local Argos store!
Packaging
Most of our smaller orders - for example up to and including one hundred tea bags - are sent out in large padded envelopes, to make significant savings on postage. Without doing this we would have to ship all orders as small parcels, which would increase the cost to our customer significantly. If you specifically need your item boxed - most Twinings tea bags come in boxes of twenty or fifty - then this can be arranged, though we do have to make an additional charge to cover the postage.
Postage
We send all our smaller items that will classify as a letter, large letter or small parcel under 2kg using Royal Mail first class, unless stipulated otherwise. In fairness, even second class often arrives the next working day. In order to offer you the best price possible, anything that is heavier than 2kg - generally orders for large quantities of sugar, or for sauces and spreads - is sent using myHermes. This again, in most cases, we have found to arrive the next working day, though they state to allow up to five working days for delivery to the outer reaches of the UK. Remember, if you need something quick, tell us - we will sort it!
International postage
We can - and indeed do - also send our items around the world, please contact for a quote. We dont make any money on postage charges and will only charge you what it costs us to get the items to you.
About us
Kettle's Boiled was started early in February 2014, supplying single serve items such as tea, coffee, chocolate, whitener and sugar. We are proud to be based in Accrington, Lancashire, and are proud to be associated with the local famous football club. Our business has grown steadily through this year thanks to our loyal customer base, and we are now expanding to offer additional product lines such as ration packs for walkers, campers and festival goers, and coming soon, hampers with all kinds of goodies in them, as well as all you need for a quality cup of tea or coffee of course! We are also very good at sourcing things, if there is a particular product that you are looking for then we can find it for you, be that an individual tea bag or a large shipping container load! Thank you for your support, we hope to work with you soon!
Kettles Boiled -Lancashire, UK
Specialists in single serve tea, coffee, hot chocolate etc - all kinds of hot drinks - our kettle is always on!
Check out our new ration packs for campers, walkers and festival goers!
19 Lime Road, Accrington, Lancashire, BB5 6BN
